Creating legislature about not being wasteful, may not be a bad thing.
The ride source as distributer/broker needs confirmation that the rider has actually taken a ride, such as a receipt for a purchase transaction. To track whether a ride actually took place or not, a piece of paper will be returned to the broker, by the driver with a signature of the rider. Typically, medical facilities can provide subsidized rides. The ride providing facility as ride source, will print a piece of paper promising to reimburse a ride. This receipt tracking starts with ride broker passes on the paper to the rider. The rider gets in the cab and passes the paper to driver. The driver upon completion of the ride gets the rider’s signature (that constitutes a receipt). Driver brings the paper to cashier at the transportation company that the driver works with. The cashier will pay the driver for the ride in lieu of the piece of paper and the ride performed. The transportation company then bills the broker for the rides performed for the broker.
The transportation note is entered into the digitalized data base that converts the promised note on to a ledger for billing the ride distribution entity on a monthly basis. The paper is then passed on to the audit department for verification, and kept at self-storage for oversight availability. Then there are external audit companies that will audit the paper trail to make sure the rides were taken.
If there are problems with the paper being presented, that paper will be sent back to cashier and issue tracking process starts. Occasionally the driver will have to be contacted and his account will be billed for a job that the ride source did not approve of. The rides that are not confirmed may have taken extra miles to perform, were round trip vs one way.
While paper reduction act could be exerted here, to reduce paper work, there is also, mission accomplishment time, and team, brain resource time reduction act, should be legislated to prevent extra time and resources when possible.
An electronic method of follow through automation is designed by IT Curves intelligent software. A desktop publishing platform that integrates ride providers can be used for entering the ride request at the ride source, with excel uploads or on demand, including asking the individuals to schedule the ride with a particular account. Drivers will be notified of dispatch, the rider, and management will get notified of the pickup proximity and actual pickup. Rider and management have access to the live route driver is taking. At the end of the trip, trip price can be adjusted to the most common price for the ride, or allow explanation of the price variance due to the traffic or weather issues. The rider can sign the signature pad or swipe ID for authentication.
IT Curves took initiative to have a signature capture method for the driver. This can be used for electronic feedback to the oversight entity assuring the rider took the ride. This technology is integrated into the mobile management software of the driver, and back seat payment processor with in the cab.
The management and the rider and driver will have accurate record of transactions in an instant, since the ledgering for a rider and the ride process is noted electronically. The record for the ride is ladgered in seconds intervals, and stored in a single record. Any changes to the record will be engraved in the record with the date and time of the change along with the desktop publisher account holder that made the change to the record. This method of record keeping will allow for the ride provider to have oversight and audit/QC features.
The paper reduction act is wonderful and when should be enacted when possible.
What is actually wasteful that is not legislated as heavily as paper, is the time that multiple employees spend going through this process. That is to have people publish and ship the paper, people to store and dispense the paper, people to carry the paper around. People to process the paper (finally in an electronic billing cashiering module), and office hours used for paper management and storage, retrieval and reconciliation.
Getting in front of the time of the people that do paper processing should have legislature. Allocating the time on paper processing to a better end would result in life enrichment.
Getting in front of scrapping/redoing the software that accomplishes the automation is perhaps the most needed of legislature. That is, time of the software engineering (cooperative effort of think, design, test, put in production) that typically involves 15 or more software engineers, marketing /sales reps, besides the office rent and equipment necessary to produce automation, is not conducive to wastefulness. Please be kind- don’t scrap the hard work of software engineers, it’s an intrinsic law!